Guarantee promise

Our 30-day return policy

Return without hassle

We want you to be completely satisfied with your purchase. Should this not be the case, we offer you the option of returning products within 30 days of the purchase date – no questions asked. This applies to all items, regardless of whether they were purchased as part of a special promotion or not.

Return steps

1. Notify us of your return : Contact us using our simple online form or by email at kontakt@zorvito.com to inform us of your return. Please have your order number ready.
2. Prepare your package : Please return the items to the package in their original condition and packaging. Seal the package carefully.
3. Addressing and shipping :
   • Write your sender address and our return address clearly on the package:

      Nils Stark
      Bergstrasse 8B
      4950 Huttwil
      Switzerland
     

   • Drop off the package at a drop-off point. You can purchase an inexpensive return label there.
4. Fast refund : Once we receive your return, we'll process your refund immediately. The amount will typically be credited to your account within 24 hours of receiving your package.

Additional Information

• Shipment tracking : You can track your shipment online. This way, you'll always know where your package is and when your refund will be issued.
• Contact : If you have any further questions, please feel free to contact us. Visit our contact page or send us an email.

With our hassle-free return policy, we aim to offer you a safe and pleasant shopping experience. Trust that we will do everything we can to meet your expectations and help you quickly and easily if needed.